The Merced County Department of Child Support Services has resumed full services to the public effective Tuesday,
June 6, 2021. Our business hours are Monday, Tuesday, Thursday, Friday 8am-5pm and Wednesday 9am-5pm. Our office will continue to provide services by telephone, email, text messaging, and/or video conferencing.
- Customers may drop off paperwork in the department’s drop box located outside our lobby entrance doors.
- Customers can contact us by phone and speak to a representative by calling the toll-free telephone number: (866) 901-3212. Live operators are available Monday through Friday, from 8:00 am to 5:00 pm.
- Customers can also contact the office by general email at merceddcss@countyofmerced.com.
- Customers can also access their own case through self-service online tool Customer Connect and can directly email their caseworker.
