Child Support Services

The Merced County Department of Child Support Services has resumed full services to the public effective Tuesday, June 6, 2021. Our business hours are Monday, Tuesday, Thursday, Friday 8am-5pm and Wednesday 9am-5pm. Our office will continue to provide services by telephone, email, text messaging, and/or video conferencing.

  • Customers may drop off paperwork in the department’s drop box located outside our lobby entrance doors.
  • Customers can contact us by phone and speak to a representative by calling the toll-free telephone number: (866) 901-3212.  Live operators are available Monday through Friday, from 8:00 am to 5:00 pm.
  • Customers can also contact the office by general email at
  • Customers can also access their own case through self-service online tool Customer Connect and can directly email their caseworker.

Services available at your local child support agency: 

  • Locating a parent 
  • Establishing paternity 
  • Establishing, modifying and enforcing a court order for child support 
  • Establishing, modifying and enforcing an order for health insurance coverage

To apply for services, complete the Application for Child Support Services Packet and return it to the county child support agency in your area.  Applications are available on a walk-in basis at local child support agency offices or you can apply online!

Individuals currently receiving CalWORKS are automatically referred to their local child support agency for services. If you are a CalWORKS beneficiary and have questions about your case, please contact your local child support agency.

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Apply for Child Support Services Online!